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Agreement and Authorization - Terms of Service
By selecting Log On, I understand and agree that the entry of my user ID, password, and/or other identifier is the method this Web site uses to verify my identity. They serve as my electronic agreement, indicating that I agree to the following:

Any instructions, choices, or requests I make on this Web site will be considered my written permission to Aetna and its Human Resource Contact Center to provide information or conduct transactions on my behalf, in accordance with Aetna's employee policies, programs, or employee benefit plans. I understand that my personal information may be shared, via secured connections only, with third parties with whom Aetna has contracted to provide benefits related content on this Web site, but only to the extent necessary for the third party to perform its services to Aetna.

I am responsible for reviewing any written confirmation statements provided to me (on paper or in electronic form) regarding any instructions, choices, or requests that I make through this Web site. I am responsible for reviewing for inaccuracies all of the information transmitted to me. If there are inaccuracies, I am responsible for correcting them using the tools available to me on the Web site or by contacting the Aetna Human Resource Contact Center to point them out.

The functionality of this Web site permits me to request or provide personal information--for example, plan balance information and pay. I am solely responsible for any loss of privacy or confidentiality of this information if I disclose my user ID, password, and/or other identifier to a third party other than in connection with the services delivered to me through this Web site. I agree to contact Aetna or its Human Resource Contact Center immediately if I have reason to believe that someone has gained unauthorized access to my password, or any other identifier.

I understand that in the unlikely event that there is a discrepancy between this Web site and the official plan documents, the official plan documents will control.

I understand that this Web site may not perform as intended at all times. I agree that Hewitt, Aetna, and/or its Human Resource Contact Center are not responsible for any error, omission, interruption or delay in operation of or transmission through this Web site, communication line failure, system failure, or other circumstances beyond their control.

I understand that Aon Hewitt is not responsible for content in the Announcement Manager, which is provided by Aetna.

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